Privacy Policy

1. Introduction

Welcome to InveGlobe ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile application, or engage with our real estate services.

By using our services, you consent to the data practices described in this policy. If you do not agree with the practices described in this policy, please do not use our services.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, mailing address
• Identity Information: Government-issued ID, passport information (when required for transactions)
• Financial Information: Income details, credit information, bank account details (for qualified transactions)
• Property Preferences: Location preferences, budget range, property type interests
• Communication Records: Chat logs, email correspondence, phone call records

2.2 Automatically Collected Information

• Device Information: IP address, browser type, device type, operating system
• Usage Data: Pages visited, time spent on site, clickstream data
• Location Data: General geographic location (with your consent)
• Cookies and Tracking Data: See our Cookie Policy for details

2.3 Third-Party Information

We may receive information about you from:

• Real estate databases and MLS systems
• Social media platforms (when you connect your accounts)
• Credit reporting agencies (with your consent)
• Property developers and partners

3. How We Use Your Information

We use your information for the following purposes:

3.1 Service Provision

• Providing property search and recommendation services
• Facilitating property viewings and transactions
• Processing inquiries and providing customer support
• Operating our AI broker assistant

3.2 Communication

• Responding to your inquiries and requests
• Sending property alerts and market updates
• Providing transaction updates and notifications
• Marketing communications (with your consent)

3.3 Business Operations

• Analyzing website usage and improving our services
• Conducting market research and analytics
• Preventing fraud and ensuring security
• Complying with legal obligations

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 Service Providers

• Technology providers (hosting, analytics, customer support)
• Payment processors and financial institutions
• Marketing and communication platforms
• Property verification and inspection services

4.2 Business Partners

• Real estate developers and property owners
• Mortgage brokers and financial institutions
• Legal services and notary providers
• Property management companies

4.3 Legal Requirements

We may disclose your information when required by law or to:

• Comply with court orders or legal processes
• Respond to government requests
• Protect our rights and property
• Ensure user safety and prevent fraud

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, subject to appropriate safeguards.

5. Data Security

We implement comprehensive security measures to protect your personal information:

5.1 Technical Safeguards

• SSL/TLS encryption for data transmission
• Advanced encryption for data storage
• Secure cloud infrastructure with redundancy
• Regular security audits and penetration testing

5.2 Administrative Safeguards

• Access controls and user authentication
• Employee training on data protection
• Incident response procedures
• Regular policy reviews and updates

5.3 Physical Safeguards

• Secure data centers with controlled access
• Environmental monitoring and controls
• Backup and disaster recovery procedures

6. Your Rights and Choices

You have the following rights regarding your personal information:

6.1 Access and Portability

• Request access to your personal data
• Receive a copy of your data in a portable format
• Request information about how your data is processed

6.2 Correction and Updates

• Correct inaccurate or incomplete information
• Update your contact and preference information
• Request completion of incomplete data

6.3 Deletion and Restriction

• Request deletion of your personal data ("right to be forgotten")
• Restrict processing in certain circumstances
• Object to processing based on legitimate interests

6.4 Marketing Communications

• Opt-out of marketing emails via unsubscribe links
• Manage communication preferences in your account
• Contact us to update your marketing preferences

To exercise your rights, contact us at privacy@inveglobe.com or use the contact information provided below.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. For detailed information, please see our Cookie Policy.

7.1 Types of Cookies

• Essential Cookies: Necessary for website functionality
• Analytics Cookies: Help us understand website usage
• Marketing Cookies: Used for targeted advertising (with consent)
• Preference Cookies: Remember your settings and preferences

7.2 Cookie Management

You can manage your cookie preferences through:

• Our cookie consent banner and preference center
• Your browser settings
• Third-party opt-out tools

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States and European Union.

8.1 Safeguards

When transferring data internationally, we ensure appropriate safeguards:

• Standard Contractual Clauses (SCCs)
• Adequacy decisions by relevant authorities
• Binding Corporate Rules where applicable
• Appropriate technical and organizational measures

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

9.1 Retention Periods

• Account Information: Until account deletion plus 7 years for legal compliance
• Transaction Records: 10 years as required by real estate regulations
• Marketing Data: Until you withdraw consent or 3 years of inactivity
• Website Analytics: 26 months maximum

9.2 Deletion Procedures

When the retention period expires, we securely delete or anonymize your information using industry-standard procedures.

10. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18.

If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly. If you believe we have collected information from a child under 18, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws.

11.1 Notification of Changes

• Material changes will be notified via email or website notice
• Updated effective date will be prominently displayed
• Continued use constitutes acceptance of changes

11.2 Version History

Previous versions of this policy are available upon request.